PRIVACY POLICY – dinhhomestays.com
Last updated: 16.11.2025
This Privacy Policy describes in full how Dinh Homestays (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit or use the website https://dinhhomestays.com/ (“Website”). The Website is owned and operated by an individual proprietor and not by a registered company.
We are committed to protecting your privacy and ensuring that your personal information is handled lawfully, transparently, and securely. By accessing or using our Website, you acknowledge and accept the practices described in this Privacy Policy.
1. Introduction
The purpose of this Privacy Policy is to explain what information we collect, how we use it, how we store it, and under what circumstances we may disclose it. This Policy applies only to information collected on this Website and does not apply to information provided on third-party platforms such as Airbnb, which manages all bookings and payments related to our accommodation.
2. Information We Collect
2.1 Information You Provide Voluntarily
When you contact us via email or through a contact form, you may voluntarily provide personal information such as:
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Your full name
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Your email address
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The content of your inquiry
We use this information exclusively to respond to your message and address your request.
2.2 Automatically Collected Information
When you visit the Website, certain data is automatically collected by your browser or device, including:
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IP address
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Browser type and version
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Device type and operating system
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Date, time, and duration of your visit
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Pages viewed and interactions
This information helps us understand general Website usage and improve its functionality.
2.3 No Booking or Payment Data Collected
We do not process bookings or handle payments on this Website.
All reservations are processed solely through Airbnb. We do not collect:
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Credit card or payment details
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Identity verification documents
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Airbnb account information
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Booking or reservation data
Please refer to Airbnb’s Privacy Policy for information about how they handle your data.
3. How We Use Your Information
We use your information for the following legitimate purposes:
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To respond to your inquiries and provide customer support
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To maintain, improve, and monitor the technical performance of the Website
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To analyze trends and visitor behavior
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To ensure the security, safety, and integrity of the Website
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To comply with legal obligations where required
We do not use your information for unsolicited marketing purposes, nor do we sell or rent your data to third parties.
4. Cookie & Tracking Policy
4.1 What Are Cookies?
Cookies are small text files placed on your device by websites that you visit. They help websites function more efficiently and provide certain features. Cookies may store technical information, user preferences, or usage data.
4.2 Types of Cookies We Use
The Website may use the following categories of cookies:
a) Essential Cookies
These cookies ensure the Website functions correctly. They enable features such as page navigation, security, performance monitoring, and server stability.
You cannot opt out of essential cookies.
b) Functional or Preference Cookies (if applicable)
These cookies remember your preferences, such as language settings, if such features are enabled.
c) Analytics Cookies (optional)
If we use analytics tools (e.g., Google Analytics), these cookies help us understand how visitors interact with the Website. They collect aggregated, anonymous statistics such as number of visits, popular pages, or device types.
If analytics are not used, this category can be removed.
d) Third-Party Cookies (Airbnb)
When you click a “Book Now” button, you are redirected to Airbnb. Airbnb may place its own cookies on your device, including:
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Session cookies
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Authentication cookies
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Tracking cookies
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Security cookies
These cookies are governed exclusively by Airbnb, and we do not control or monitor them.
4.3 Managing Cookies
You may manage or disable cookies through your browser settings.
Instructions vary depending on your browser:
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Chrome: Settings → Privacy and Security → Cookies
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Safari: Preferences → Privacy
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Firefox: Options → Privacy & Security
Disabling cookies may affect the functionality of the Website.
5. Sharing of Your Information
We only share personal information in the following limited circumstances:
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With website hosting providers or IT service providers who support Website operations
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When required by law, such as in response to a valid legal request
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To protect or enforce our legal rights or the rights of others
We do not share your data with advertisers, marketers, or unrelated third parties.
6. Data Security
We implement technical and organizational measures to protect your information against unauthorized access, accidental loss, misuse, or alteration. These measures include secure hosting environments and restricted access to personal communications.
However, no data transmission over the Internet is completely secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements.
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Inquiry emails may be retained for administrative records.
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Server logs and analytics data are kept according to industry-standard retention periods.
You may request deletion of your information at any time.
8. Your Rights
Depending on your jurisdiction, you may have rights such as:
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The right to access your personal information
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The right to rectify inaccurate information
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The right to request deletion of your information
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The right to restrict processing
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The right to object to certain types of processing
To exercise these rights, please contact us using the details provided in Section 11.
9. Third-Party Links
Our Website contains links to Airbnb and potentially other external websites. We are not responsible for the content, policies, or data practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
10. Changes to This Privacy Policy
We may update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date. Continued use of the Website after changes constitutes acceptance of the updated Policy.
11. Contact Information
For any questions regarding these Terms, please contact:
Dinh Homestays
Email: welcome@dinhhomestays.com
Website: https://dinhhomestays.com/
Owner: Nhu Ngoc Dinh